Wengart Aircraft free essay sample

Wengart Aircraft Question 1: Driving and restraining forces toward acceptance of the TQM program at the top management level 1. No Programme and Project Change Management Office Larsen is trying to execute a big change by simply sending a memo to the heads, there is no proper planning and no well thought-out execution or implementation strategy which would have taken issue of psychological impact on the employees into consideration. 2. Not a learning organisation Wengart doesn’t seem to have interest in researching and learning from its competitors, there is no sense of urgency in the entire organisation. It is said in the case that one of Wengart’s big customers has sent a couple of letters to the management and it seems the issues were never taken seriously by Wengart management. 3. Lack of Strategic planning Wengart is literally going down; it’s just a matter of time before it hits the stage of bankruptcy. We will write a custom essay sample on Wengart Aircraft or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Clearly the vision and mission of the company is not translated into the day to day running of the business in meeting its core competencies as the supplier of Aircrafts, i. , Customer satisfaction, being proactive in meeting customers needs, committing to delivering to the shareholders, and ensuring that the end to end process of their products is stream lined, lean and mean to meet customers demands. 4. No Organisational improvement In Wengart it seems nobody cares what is happening out side their world, no interest in the global changes, they are told by the Government to adopt the TQM methodologies. Where are the business analysts, research eams, product improvement teams in Wengart? Those are the individuals that were suppose to have the company adopt the latest in business management and improve the production processes. 5. Poor leadership There is a very poor way of communicating changes, the leadership of Wengart is not taking and making appropriate measures in helping their employees understand the change at hand. Hence we see some kind of frustration on the employees thinking that their jobs will be online. This is/was the time that the visibility of top management should not be questioned, their commitment to their employees should come out at its best in trying times like this one, clarifying all the questions that might be raised relating to the TQM methods. 6. Poor Customer Relations Wengart has a very poor/weak approach when it comes to maintaining its customer relationships, in fact there isn’t any retention strategies and communications strategies. 7. No JIT TQM methods It’s clear from the case that there is no Just-In-Time delivery of products with the company to the customers which ties very closely with TQM, in essence, the two are inseparable to a larger extend. Question 2: Driving and restraining forces toward acceptance of the TQM program at the line management level 8. Job loses The line managers could be of the opinion that the top management is in the process of down sizing, hence the resistance. 9. No Clear directive There is no one from the top management who is well versed with this TQM, and the top management wants this to be implemented, there is no visibility of sponsorship to this initiative, in actual fact there is no point of reference should there be question from the staff. 10. No engagement by leadership There is no engagement with the larger community of employees of Wengart, the change has not been communicated as a benefit to the line managers and the employees. Thorough and proper protocols of engagement in term s of communicated the change should be followed; management must get buy-in from the employee community as opposed to telling them what to do. Passive resistance is adamant and to be followed by a greater chances of industrial action. 11. No Communication No proper communication was implemented to reach the general employees to put them in light, on the other hand killing all likelihood of having rumours about retrenchments. Question 3: The way management communicated the change program to the lower levels. Wengart management did not do a good job in communicating the change, they actually failed this project of implementing TQM by failing to create and implementing an awareness programme that would have created calmness and positivism amongst employees. The following could have worked best in preparing the communication of the TQM project to the employee. 1. The initial change message should be: Relatively brief – headline and just a few details. 2. They should have positioned the change as: A smart way to do business. 3. The communication should be from the perspective of: The management team making the decisions. 4. In managing resistance, they should: Try to bring resistance to the surface and Keep people focused only on the positive. 5. Make sure the communication plan is: Geared to the least-educated employee and Flexible enough to go with the flow. 6. Send messages designed primarily to: Build trust and positive feelings, Build trust and compliance, Build trust and commitment. 7. Be sure to tell your employees: Anything truthful that will keep them happy. . Generally, the best communication takes place: In small groups. 9. The best communication â€Å"style† is one that: Fits the situation. 10. In a conflict between culture and change: Successful implementation really depends on management’s determination. Question 4: Question 5: Recommendations for implementing the TQM program 1. Establishment of Programme and Project Change management office Larsen was suppose to appoint a proje ct team comprising individuals with expertise from different areas of the plant to work closely with consultant. Secondly, they were supposed to be tasked to investigate the allegations made by the customers about the quality of their products. Appointing one of the candidates with the greater influence on the work force and who has got interest in the TQM principles and methodologies. Appoint another team that will over look the entire change approach, the team be tasked to do a thorough study on the impact that the change would have on the individuals, the way they do things, look at the as-is process and try and alter it to have as little psychological impact as possible in merging it into the new process. Try and get buy-in from different influential individuals and stakeholders within the company. And most importantly, Larsen must have a direct contact with the two teams, both teams must have regular meetings to discuss their findings and have a planned and systematic approach as to how the change and the project is to be implemented. Fig. 1. Organisational value chain 2. Utilise the balanced scorecard to evaluate the impact of TQM. They should use the following key performance indicators for appraisals: Finance Economic value added Sales growth Cost reduction Grow revenue Maximised profits Customer Increase market share Accessibility Acquire and retain profitable clients Customer satisfaction Internal Processes Training and development Effective marketing programmes in segments Ensure compliance Product quality Stock turnover Job turnover Learning and growth Human resources development Employee retention Employee satisfaction Employee profitability Improved employment practices Leadership excellence

Touching Spirit Bear Book Report essays

Touching Spirit Bear Book Report essays In this chapter, the main character and three other characters were introduced. The main character, Cole is a fifteen year old boy who lived in Minneapolis and he got in trouble with the law most of his life. The three other characters were Garvey, Edwin and Peter Driscal. Garvey was a Tlingit Indian and a parole officer from Minneapolis. Edwin was a Tlingit elder that help arrange Coles banishment. Peter was a kid in ninth grade and was picked on a lot by Cole. Cole was being taken to an island in south Alaska because he beat up Peter Driscal for telling someone that Cole robbed a hardware store. During the trip, Cole remembered Garvey explaining the Circle Justice system to him. Garvey said Circle Justice decides a type of healing process for a crime. After Garvey explained this Cole thought it would be better than going to jail so he joined. When Cole, Edwin and Garvey landed at the island Cole was told that no one will be with so you have to fend for yourself. On the island there was a small wooded shelter for him and supplies. After that Edwin explained to Cole about a special black bear called the Spirit Bear and that it was pure white. He also said it had more honor, dignity and pride than most people. After that Garvey gave Cole a blanket called an at.oow. He said it was past down to people as a sign of trust. After that he and Edwin left. After they were out of his sight, Cole went into the shelter and took the gallon of gas and poured it all over the supplies and walls of the shelter. Then he took a match and threw it in the shelter. As Cole was staring a the fire he started to laugh hysterically until the flames died down then he saw the at.oow Garvey gave him and then he threw it into the fire. Then he remembered that the only person that knew how strong he could swim was his father. So he thought he should escape by swimming island to island until he reached the mainland. So then he took off his clothes and star...

Social Work Field Supervision Essay Example | Topics and Well Written Essays - 750 words

Social Work Field Supervision - Essay Example From the beginning, she would not look me in the eye and seemed considerably nervous. I had noticed that whenever someone walked past Jones, she always tightened up as though ready to become reactive. As I gained the child’s trust, I began to approach her with concepts regarding the learning contract, as a mutual agreement that works toward a common goal. Jones indicated enthusiastically that she enjoyed school, letting me understand that we could talk comfortably about the subject in detail. I worked to let Jones understand that she is in charge of her own learning and completing that objective involved good behavior. Her stance became immediately defiant and she resumed her previous gesturing of dissatisfaction. As the child has a tendency to become hyper-stimulated, I quickly shifted the discussion back to a more positive school environment. In this case, the preferred learning style is that of reflective observation, under Kolb’s theory. This individual is â€Å"impartial†, â€Å"tentative†, and â€Å"reflective† and generally makes very careful observations; an introvert (casa.colorado.edu, n.d.). It is oftentimes easier to see the world through an observational lens without the barriers to self-exploration that might be caused by noise in the communication process inflicted by the social environment. Having a student like Jones, who clearly maintained a preferred learning style of concrete experience, made the interview a feelings-based discussion. Jones relied heavily on her peer guidance and tended to lean less toward authority in the process. When discussing school, she was enthusiastic, another evidence of peer reliance. When attempting to discuss the learning contract with Jones, she was open and direct with discussion when the emphasis of the discussion involved school activities. Being an observational learner ensures I am lecture-oriented with a somewhat rational approach,

Answer this question Assignment Example | Topics and Well Written Essays - 500 words - 1

Answer this question - Assignment Example 1. Their bodies were short and stockier compared to humans. This characteristic is because of the environments the inhabited. The cold conditions were responsible for their body statue. ("Neanderthals Characteristics Search") 2. The metric analysis is applied to bones remains to study them. This analysis involves using a standard requirements recorded for measuring of sizes of bones. In this situation, one would access the bones and try and date the time of their existence ("Spoilheap Archaeology"). The hole in his vertebrae through which the spinal cord goes has only half as those for regular humans. It explained that they lacked the fine motor control to control speech and were not eloquent like humans. 2. Reproduction involves the formation of gametes. The gametes have half chromosomes from the father and half from the mother. It ensures the newly formed species is different from the mother and father(variation). Sexual selection is the differential variances in male and female mating success. Males have higher variances than

Strategic Marketing Essay Example | Topics and Well Written Essays - 1500 words

Strategic Marketing - Essay Example Business processes were reengineered by changing reward criteria and performance matrices as well as marketing activities. The idea of providing custom built solutions for the customers proved to be a handy tool for reaching customer satisfaction. Company’s emphasis also shifted to the global market where it tried to provide the business services by divesting itself on low margin industries. This enabled it to capture new markets and work towards customer satisfaction through different venues using different marketing techniques by adapting to cultural changes in different countries. Perhaps the most important competency that the company inculcated was that of becoming a brand worker ensuring to provide customized and integrated technologies to the customers even if that meant using a rival company’s product. This led to pervasive customer loyalty. IBM also bolstered its services division by acquiring a management consultancy firm that helped it to increase its business consultants worldwide. This led to the communication of company’s vision in a much effective way. 2. ... He did thorough research on the business units of the company and tried to integrate them into one so that they may follow standard procedures to create enhanced value for the customers. This move was an audacious decision as it was a contra act of the policy made by his predecessors. He also seemed to follow an adaptive approach in formulating new plans of action. This was evident when he tried to grab the opportunities to make profitable initiatives. Louis’s proactive approach towards business environment led him to gain advantage over his competitors in all respects. Louis also was apt at making bold decisions such as that of exiting the consumer market and playing in the larger business market only. Louis also viewed that IBM was a social entity at large and therefore employees and the workforce played a major role in the organisational success. That is why he took steps to reengineer the human resource management practices of the company making them more employee-centric at the basic level. In order to align the organisational performance with the proposed goals, Louis tried to focus on developing the brand concept. This later helped it to create loyal customers. He also redesigned the marketing campaigns of the firm in order to ensure that the all promotion activities boasted the same value proposition of the firm. All this shows that he was keen to follow a rigorous decision making process. In a nut shell, Louis’s style of implementation is analogous to that of a capable leader. He took bold decisions based on extensive research and tried to retain their viability. He also looked for new avenues to approach and cater through his judicious work style. 3. What are the implications

Buffalo Nearing Extinction But Not Cattle

Buffalo Nearing Extinction But Not Cattle Two centuries ago there were more buffalo than cattle in the United States. Even though millions of cattle are killed for beef consumption each year, the cattle population continues to grow while the buffalo are virtually extinct. Why? Buffalo Nearing Extinction But Not Cattle It is believed that as many as one hundred million buffalo used to roamed North America, as far South as Mexico and as far North as Canada (Anonymous). Some estimates range from thirty million to one thousand (million) in the fifteen hundreds (Krech 3rd). That day has long passed and it is sad to see such low numbers of the buffalo. Within one hundred years of the Western settlement of the United States, the North American herds of buffalo had nearly disappeared. The slaughtering of the precious animals was continuous until they were practically impossible to find. The buffalo first came close to extinction in the late eighteen hundreds when their number was decreased down to only a few hundred (Anonymous). Krech III explains that prior to the arrival of Europeans and their powerful, transforming products, desires and structures, American Indians possessed extensive knowledge about the environments in which they lived and made sense of living beings in myriad culturally appropriate w ays (Krech 3rd, pg 1) Or in other words before European settlers came to the United States the Indians were not harming the buffalo population. The primary reason for the near-extinction of the American bison was due to the greedy European settlers who came and destroyed the Indians way of life. Three reasons that buffalo are such few in numbers include the fact that Indians used them as a source for food but also every part of the buffalos body was used for tools or anything they could possible use it for. The settling Americans needed the Indians to move so their thought was to rid the Indians of their primary food source the buffalo. With the Indians food source gone the settlers expected that he Indians would move more willingly and they would then be out of the settlers way so to speak (Anonymous). Another reason the buffalo needed to be removed from the open plains was because they posed a dangerous threat to the new trains that had tracks running across the country. Without the buffalo roaming around the trains would be more efficient and in less danger. Practically everyone wanted to be lowering the number of the buffalo whether it is for food or safety. This is very sad but the hunters who took part in in clearing the Indians food source were greatly benefiting from the hides that they were selling and this only made them more inclined to hunt the buffalo (Anonymous). The hides were very valuable at the time for making robes and rugs out of the thick fur. All combined together these reasons pretty much accumulate to carelessness by everyone, greed by the settlers, and the reduction of the land that these beautiful beasts once roamed on. Cows, on the other hand, came to America after the buffalo had already almost become extinct (Anonymous). Cattle made a large supply of food for the settlers who were just coming to America (Krech). Cattle are significantly smaller than buffalo, less aggressive than buffalo and although they dont have as strong of an immune system as buffalo (Krech) they were the meat production of choice when the settlers first came to the United States. The production and breeding of buffalo (being a wild animal) was never really planned because it would have been a wonderful idea if someone would have thought of that earlier. By the time a controlled breeding by the settlers was necessary the buffalo were so few in number that it wouldnt have worked for them. The cattle were great in number and have now become a major product for the Unites States. The buffalo were still unprotected for many years but a few caring people made the preservation of the last few hundred buffalo possible (Anonymous). C ow hides are nice and warm but they are nothing in comparison to the thick furry coats of the American bison. When it came to the buffalo, people were so focused on making money off of the hides that they were not thinking about future generations who would have no food because of the low number of buffalo (Anonymous). Although an alternative source of meat was found it would have been better if they were conscientious of the future generations and the population of buffalo. The Indians actually used almost every part of the buffalo; the hides without hair were used for moccasins, leggings, and other clothing, tipi covers and linings, shields, maul covers, cups and kettles, [carrying cases] the hides with hair or Robes were used for winter clothing, gloves, bedding, [and] costumes. The hair was used for ropes, stuffing, [and] yarn. The horns were used for arrow points, bow parts, ladles and spoons/cups, [and] containers. The hoofs were used for glue and the list goes on for a long time (Krech 3rd , pg 5). Yet the Americans wanted to rid the Indians of their food source so they would go aroun d just killing the buffalo just for sport or for hides, not for their everyday needs (Anonymous). Although buffalo were a good source of food the main reason that they almost became extinct and they are not a major food source today like cattle is because the settlers were not only killing them for food. When the settlers were ridding the country of buffalo just to make the Indians easier to persuade to relocate (Anonymous), they were unknowingly blinded by greed. They could have used the buffalo as their major food source; especially since buffalo meat is healthier for you than beef (buffalo have a much more lean meat than cattle). Anyways, the buffalo were so low in number that breeding them would still not create a large enough food source and it was much more convenient and easy to go ahead and use the domesticated cattle as their mass production of meat to feed the settlers since the cattle were already large in number. Cattle breeding took over from this point for the production of beef, and the number of buffalo is still working on growing today. Part B: Why do politicians so often support special interest groups? The Corruption of Politics I feel that I should start off by saying that in the idealized democratic society, economic policy is determined by one man, one vote (Grossman 1). This means to me that although this one person (the president of any organization or country) has a goal to make their citizens happy, is primarily in control of each individual decision at some point in time. Through my research I found that some special interest groups tend to hold large amounts of money (Franzese). Politics revolves around money and every politician needs the support of its people and basically their money to make it through their campaign. Although it is simply one mans decision to try and please all it may not be his best benefit to please everyone but rather the special interest groups who can best support him financially; in other words some special interest groups can use money as a bribing token to result in desired policies being passed by fueling a specific candidates campaign (Grossman). Mark C. Schug wonders if there could be something about basic economics that elected officials see as detrimental to the long-term health of their political careers (4) and he also claims that It is possible that the jobs of elected officials would be made more difficult if basic economic concepts were widely understood by voter (Schug 4). According to these conclusions Schug believes that politicians want the people of the general population to understand as little about how the economy works because the ignorant voters will be less knowledgeable of what goes on behind the curtain; these behind the scene secrets include things like special interest groups swaying a politicians decisions, buying the political vote through financial support. Financial support is supposed to be donations to the politician that you most side with or agree with, not bribery where you pay the politicians to make a certain decision that you are in favor of. Although this is immoral as well as illegal it happens all the time un derneath our nose. Why people can get away with this I dont know but its possible they get paid a pretty penny too. There are several kinds of interest groups that exist but the one primary type of interest groups are known pressure groups. Pressure groups include narrow interests such as peanut farmers, autoworkers, or shareholders as well as broader interests that include retired workers, capital workers, and those with special concerns for the environment (Grossman). The activities and influences of interest groups Work Cited Anonymous. How Did Bison Almost Become Extinct. Demand Media, Inc. (2012): Web Accessed December 2012. Clark, Josh. Do Special interest groups hurt candidates? HowStuffWork, Inc. (2012): Web Accessed 4 December 2012. Franzese, Anthony. Comp II 1213 Professor (2012) Grossman, Gene M. and Elhanan Helpman. Special Interest Groups. National Bureau of Economic Research (2009): 1-6. Print. Krech 3rd, Shepard. Buffalo Tales: The Near-Extermination of the American Bison. National Humanities Center: Brown University (2006): 1-6. Print. Schug, M. C., Lee, D. R. (2012). Why economic education is dangerous for politicians. Journal of Private Enterprise, 28(1), 47-60. Print.

Proposal To Reduce Unemployment Essay examples -- Economics, Unemployme

In the past fifty years the economy of the United States has changed dramatically, whether it be the social or economic status. What can be said is that with the current recession that has taken place the lives of millions of Americans are being affected everyday. More jobs are being cut, and newer job opportunities are being taken away because of insufficient funds or lack of education. What I am planning to propose is a budget that will drastically change the way the economy has been looked upon in the last century. More so I plan to introduce a way to fit a newer form of a capitalist economy into the government system, mainly to increase the percentage of American work force between seventy-five percent to eighty-five percent to preserve better living conditions. First thing that has to be looked upon when we think of unemployment are the unemployment benefits. Unemployment benefits can be described as a back door for employees in the situation that they lose their jobs. The unemployment benefits provides temporary financial assistance to eligible workers who are unemployed through no fault of his/her own. Under this, each state administers a separate insurance program to provide financial service to those qualified under state law. In order to meet these requirements an employee must have a base period, or wages earned during a certain time. The base period is usually the first four out of all five calendar quarters prior to the time a file is claimed. Now there are two ways of filing a claim. One is filing a claim in the state that one resides in. the other would be to file a claim in a non-residential state. Shortly after two to three weeks of filing a claim, an unemployed worker should rec... ... for retirement. After a six month period, the workfare laborer is allowed to apply for a minimum wage job in regular workforce and leaves his/her workfare job that is passed on to another person in need. In a recap, the three policies introduced, the Unemployment Reformation Act of 2059, the Infinite Education Opportunities Program Act, and the Unity Tax, will be a vital part in restoring and surpassing expectations for decreasing the percentage of Americans unemployed by ten to fifteen percent within the next six to eight months. I believe that with these policies the chances of a recession will not occur for a long period of time. For that matter, a recession may not occur again depending on how successful the unemployment plans develop. Nevertheless, I predict that by the year 2109 the employment rate for Americans will reach eighty-three to eighty-five percent.